Terms of Service

1. Introduction

Welcome to Assistant Management™. These Terms of Service ("Terms") govern your use of our website, services, and any related applications (collectively, the "Services") operated by Assistant Management LLC, a Florida limited liability company ("Company," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Assistant Management provides AI-powered business solutions including, but not limited to:

• Digital marketing and advertising services
• Brand identity design and development
• AI automation and workflow setup
• Business process optimization
• Custom AI assistant development
• Marketing strategy and consulting

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business entity. By using our Services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

To access certain features of our Services, you may be required to provide contact information and business details. You agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate, current, and complete.

5. Service Packages and Pricing

We offer various service packages as described on our website. Pricing is subject to change with reasonable notice. All prices are quoted in U.S. dollars unless otherwise specified.

Marketing Services:

• Monthly retainer packages for ongoing marketing support
• Campaign-based pricing for specific initiatives
• Strategy sessions available as one-time services

Branding Services:

• One-time brand identity packages
• Ongoing design retainer options
• Brand refresh services

Internal Management Setup:

• One-time implementation fees for AI and automation setup
• Optional ongoing managed services
• Systems audit and consultation services

6. Payment Terms

Payment is processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method.

• One-Time Services: Full payment is due upon project initiation unless otherwise agreed in writing.
• Monthly Services: Billed on a recurring monthly basis. You may cancel at any time with 30 days' written notice.
• Project-Based Work: Typically structured as 50% upfront, 50% upon completion, unless otherwise specified.

7. Cancellation and Refunds

Monthly Services: You may cancel monthly services at any time with 30 days' written notice. No refunds are provided for partial months.

One-Time Services: Refund eligibility depends on project stage:

• Before work begins: Full refund minus 10% administrative fee
• Work in progress: Prorated refund based on work completed
• After delivery: No refunds for completed work

We stand behind our work. If you're unsatisfied with deliverables, we'll work with you to make it right within the scope of the original agreement.

8. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide timely feedback and approvals
• Supply necessary assets, access, and information
• Designate a primary point of contact
• Respond to communications within reasonable timeframes

Delays caused by client non-responsiveness may impact project timelines and deliverables.

9. Intellectual Property

Work Product: Upon full payment, clients receive full ownership of custom deliverables created specifically for their project (logos, brand assets, custom code, etc.).

Our IP: We retain ownership of our proprietary tools, methodologies, templates, and pre-existing materials. Clients receive a license to use these as part of their deliverables.

Portfolio Rights: Unless otherwise agreed, we reserve the right to showcase work in our portfolio and marketing materials.

10. Confidentiality

We maintain strict confidentiality of all client information, business strategies, and proprietary data. We will not disclose confidential information to third parties without your consent, except as required by law or as necessary to provide our Services.

11. Results Disclaimer

While we are committed to delivering high-quality work and optimizing for results, we cannot guarantee specific business outcomes such as revenue increases, lead generation numbers, or conversion rates. Results depend on many factors outside our control, including market conditions, client implementation, and third-party platforms.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSISTANT MANAGEMENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Assistant Management LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our Services or violation of these Terms.

14. Communications Consent

By providing your contact information, you consent to receive communications from us, including:

• Project updates and deliverables
• Service-related notifications
• Invoices and payment confirmations
• Marketing communications (you may opt out at any time)

SMS: You may receive text messages related to your project. Reply STOP to opt out. Message and data rates may apply.

Email: Click "unsubscribe" in any marketing email to opt out. Service-related emails will continue while you are an active client.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Sarasota County, Florida.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date." Your continued use of our Services after such changes constitutes your acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have any questions about these Terms, please contact us: