Privacy Policy

1. Introduction

Assistant Management LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, company name
• Business Information: Industry, company size, website, business goals
• Payment Information: Billing address, payment card details (processed securely by Stripe)
• Communications: Messages, project requirements, feedback you send us
• Account Information: Login credentials if you create an account

Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device (see Cookies section below)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Communicate with you about projects, updates, and support
• Send marketing communications (with your consent)
• Personalize your experience and deliver relevant content
• Analyze usage trends to improve our website and services
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, email providers, analytics services, cloud hosting)
• Advertising Partners: To deliver targeted advertising and measure campaign performance
• Business Partners: With your consent, to provide joint services or offerings
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content and advertising.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and track campaign performance
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information on managing cookies, visit your browser's help documentation.

6. SMS and Email Communications

SMS/Text Messages

By providing your phone number, you consent to receive text messages from us regarding your project, appointments, and promotional offers. Message and data rates may apply.

To opt out: Reply STOP to any message. You may also contact us at agent@assistantmanagement.com.

Email Communications

We may send you emails related to your projects, account, and promotional content.

To opt out of marketing emails: Click the "unsubscribe" link in any email. Note that you cannot opt out of service-related emails while you are an active client.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• 256-bit SSL/TLS encryption for data in transit
• Secure payment processing through Stripe (PCI DSS compliant)
• Access controls and authentication requirements
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services and maintain our business relationship
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications

To exercise these rights, contact us at agent@assistantmanagement.com. We will respond within 30 days.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about data collection practices
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To make a CCPA request, contact us at agent@assistantmanagement.com or call 1-877-812-7987.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. International Users

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date." Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

15. Third-Party Disclaimers

Facebook/Meta Disclaimer

This website is not part of the Facebook website or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

Google Disclaimer

This website is not affiliated with, endorsed by, or sponsored by Google LLC.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: